Delivery Policy

Effective Date: December 25, 2024

Thank you for shopping with Mumu Stationery Shop. We are committed to ensuring that your shopping experience is smooth and satisfactory. Below are the details of our delivery policy:

1. Delivery Coverage We currently deliver to locations within the United States. International shipping options are not available at this time. If you are unsure whether your area is covered, please contact us at info@mumustationeryshop.net.

2. Order Processing Time

  • Orders are processed within 1-2 business days after the payment has been confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Options and Delivery Times We offer the following shipping methods:

  • Standard Shipping: Delivery within 5-7 business days.

  • Expedited Shipping: Delivery within 2-3 business days.

Please note that delivery times may vary depending on your location and external factors such as weather or carrier delays.

4. Shipping Fees

  • Shipping fees are calculated based on the weight of the package and the delivery address.

  • Shipping costs will be displayed at checkout before completing your order.

5. Tracking Your Order Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

6. Undeliverable Packages If a package is returned to us due to an incorrect or incomplete address, or if the recipient is unavailable, we will notify you via email. Additional shipping charges may apply to reship the package.

7. Damaged or Lost Items If your package arrives damaged or does not arrive within the estimated delivery time, please contact us immediately at (404) 626-9984 or info@mumustationeryshop.net. We will work with the carrier to resolve the issue and provide a suitable solution.

8. Changes or Cancellations If you need to change or cancel your order after it has been placed, please contact us as soon as possible. Once the order has been shipped, changes or cancellations will not be possible.

9. Customer Support For any questions or concerns regarding your delivery, please reach out to our customer service team:

We appreciate your understanding and cooperation. Thank you for choosing Mumu Stationery Shop!