Sales Policy – Mumu Stationery Shop

Effective Date: December 3, 2024

Welcome to Mumu Stationery Shop! Our Sales Policy outlines the terms and conditions of purchases made through our website, www.mumustationeryshop.net. By making a purchase, you agree to comply with this policy. Please read carefully before proceeding with your order.

1. General Terms

By purchasing products on www.mumustationeryshop.net, you acknowledge and agree to these Sales Terms. We reserve the right to modify or update this policy at any time without notice. Any changes will become effective immediately upon posting on our website.

2. Product Availability

  • All products listed on www.mumustationeryshop.net are subject to availability. While we make every effort to ensure product availability, we cannot guarantee that items will remain in stock at all times.
  • In the event that an item is unavailable after an order is placed, we will notify you as soon as possible and offer a suitable solution, such as a backorder or a full refund.

3. Pricing

  • Pricing Accuracy: We strive to ensure that all prices listed on www.mumustationeryshop.net are accurate. However, pricing errors may occur. In the event that an incorrect price is listed, we will contact you before processing the order to confirm the correct price.
  • Currency: All prices on the website are listed in USD (United States Dollars).
  • Taxes and Fees: Sales tax is charged according to the applicable rate in your state or region. Additional shipping fees and handling charges may apply depending on your location and the delivery method selected.

4. Order Process

  • Placing an Order: You can place an order by adding items to your cart and completing the checkout process. You will receive an email confirming the details of your order. This email does not constitute an acceptance of your order, but rather a confirmation that we have received it.
  • Order Acceptance: Acceptance of your order occurs when we dispatch the products to you. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or other unforeseen circumstances.

5. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: You can also pay using your PayPal account.
  • Secure Payment Gateway: All transactions are processed securely using encrypted payment gateways to protect your personal and financial information.

6. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated at checkout based on your delivery address and selected shipping method. You will be informed of the total shipping cost before completing your purchase.
  • Delivery Times: Delivery times vary depending on your location and the shipping method selected. Please allow additional time for international orders.
  • Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment.

7. Returns and Exchanges

For details on how to return or exchange an item, please refer to our Refund and Returns Policy.

8. Order Cancellations

  • If you wish to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to cancel it.
  • To cancel an order before shipment, please contact us at info@mumustationeryshop.net or call us at (404) 626-9984.

9. Discounts and Promotions

  • Coupon Codes: From time to time, we may offer promotional codes or discounts. These can be applied at checkout for a reduction in the total order amount. Discount codes cannot be combined with other offers unless specified.
  • Sale Items: Items on sale are offered at a discounted price for a limited time and are subject to availability. Sale items cannot be returned or exchanged unless faulty.

10. Gift Cards

Gift cards purchased from www.mumustationeryshop.net are non-refundable and cannot be redeemed for cash. They can only be used for purchasing products on our website.

11. Customer Support

If you have any questions about your order, our products, or this Sales Policy, please reach out to us. Our customer support team is available to assist you with any concerns.

12. Limitation of Liability

Mumu Stationery Shop is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the products purchased.

13. Governing Law

These terms and conditions are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the courts of Santa Ana, California.

By completing a purchase on www.mumustationeryshop.net, you agree to the terms outlined in this Sales Policy. If you have any questions or need assistance, don’t hesitate to contact us.